Refund Policy

At Android RDP, customer satisfaction is our top priority. We offer a 24-hour money-back guarantee for clients who face technical discrepancies with our service that cannot be resolved by our support team. You must provide a valid reason for the refund request so our technicians can investigate the issue.

Please note: Transaction fees and setup fees are non-refundable.

1. Conditions Not Eligible for a Refund

Refunds will not be issued under the following circumstances:

  • Ignorance of how to properly use an RDP.
  • Poor or unsuitable network connection on the client’s end.
  • Any other technical issues originating from the client’s computer or network.
  • Problems related to third-party software (bots, custom programs, etc.). Please contact the software developer for support.
  • Invalid, frivolous, or “silly” reasons for a refund request.
  • The refund policy does not apply to any USA/UK RDP Plans or Private RDP/VPS plans.

2. Special Cases

  • Cryptocurrency Payments: All payments made with cryptocurrencies are final and non-refundable. The 24-hour money-back guarantee does not apply to orders paid with crypto.
  • Private RDP/VPS: There are no refunds for our Private RDP or VPS servers. If a hardware-related fault is detected, we will resolve it as quickly as possible. Claims regarding setup delays within the stated setup time will not be accepted.

By making a payment, you agree to this refund policy.

If there are any questions regarding this refund policy, you may contact us.

Also carefully read below for more.

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